Privacy Policy
Last updated: 9 November 2026
This policy explains what Finick does with your information. Finick is a punch list and closeout app for building contractors, made by UKGADGETS LTD ("we", "us"). It covers the app and the sub pages it makes. If you're a sub who was sent a Finick link, see Sub pages.
We're the controller for the information this policy describes about you. For details you enter about other people, such as your clients and subs, see Information about other people.
The short version. Your jobs, items, photos, subs and reports live on your phone. Finick has no ads, no usage analytics and no tracking across other apps or websites. Your work leaves the phone only for features you use: sub pages, and backup with Pro once you sign in. Reports and exports go only where you send them. A few things go out on their own so the app works, such as a check on your plan and crash reports with personal details removed. Section 2 lists all of it. To erase your data, see Delete your account and data.
1. What stays on your phone
Everything you make in Finick is kept on your phone:
- Jobs: name, address, client name and client email
- Items: what's wrong, location (the room or area you type), floor, trade, who it's assigned to, notes, priority, status and history
- Photos you take or pick, and your markup on them
- Subs: the name, trade, phone number and email you type in
- Your business profile: name, licence number, phone, email, website, address and logo
- Reports you build, and when and how each was sent (never who to)
- Your settings
It stays there unless you use a feature in section 2. Capture, markup, statuses, closing jobs and building reports all work with no signal. Your phone's own backup can include Finick's data. You control that in your phone's settings.
2. What goes online, and when
| What | When | Who receives it |
|---|---|---|
| A random ID for your phone | The first time Finick opens with signal | Our cloud hosting provider |
| Sub pages | When you send or share a link, and as you change the job while it's live | Our cloud hosting provider, and anyone with the link |
| What subs send back, and page opens | When a sub opens or uses their page | Our cloud hosting provider, then you |
| Backup | With Pro and an account, when you leave Finick and when you come back | Our cloud hosting provider |
| Sign-in details | When you create an account or sign in | Our cloud hosting provider, and Google for Google sign-in |
| Notification registration | While notifications are allowed and Sub updates is on | Our cloud hosting provider |
| Sub updates | When a sub fixes something or takes it back | Our cloud hosting provider and your phone's notification service |
| Plan check | When you open or return to Finick, and when you buy or restore | A subscription-management service, the App Store or Google Play, and our cloud hosting provider (our note of when your plan ends) |
| Free plan record | When you open Finick, and when a count goes up | Our cloud hosting provider |
| A check for app updates and service status, the same for everyone (none of your content is sent) | When you open or return to Finick | Our cloud hosting provider |
| A check that your copy of Finick is genuine | When you open Finick, and from time to time after | Your phone system's online service, and our servers |
| Crash and error reports | When Finick crashes or hits an error, or at its next launch | A crash-reporting service |
| Feedback email | Only when you send it | Us, through our email provider |
Every connection also gives our providers your IP address and other standard technical details.
Sub pages
If you're a sub: the contractor who sent your link decides what's on it, so ask them about your details. We hold it for them. You can also email us.
With Pro, you can send each sub a link to a page with only their items, or share a read-only Whole job link for a site super. You send each link yourself, from your own apps; we never text or email your subs. Finick puts what the page shows on our servers, so it opens in any browser with no app or login. While a link is live, its page follows your changes to the job, including your business name and logo.
A sub's page shows:
- your business name and logo, the job name and the sub's first name
- their items: what's wrong, notes, location and floor, trade, a Critical flag, status, how many photos each has, and a copy of the first photo with your markup and no location data
- whether a fix photo is needed, progress counts, and dates and random reference codes that name no one
The Whole job page lists every open item with the first name of whoever has it, and can't change anything. A sub's own page shows no one else's items. No page shows your client's details, the job's address, your other jobs, any sub's surname or contact details, or your business contact details or licence number. The job name does show, so a job named after its street shows the street.
Anyone with the link can open it. Each link has a long random code that can't be guessed. There's no password or login, so a sub can open it straight away. If they forward it, whoever gets it can see the page and mark items fixed on it. You can turn a link off at any time in the app: it stops at once, or as soon as your phone is back online. A link runs for 30 days from when you last sent it. With Pro, Finick renews it while the job is active and still has open work for that link.
What subs send back
On their own page, a sub can mark an item fixed or take that back, and add a fix photo when the job asks for one. Each tap sends only the new status, when it happened and any fix photo, never a name; Finick shows it under the first name you gave the link. Their browser shrinks the photo and removes its location data first. What they send shows on your item and in your reports, exports and backup.
When a page is opened, we count the open and note the time, once per visit, so you can see it was opened. We don't record who opened it. Your own Preview doesn't count.
A sub's browser keeps a copy of their list and any unsent taps, so the page works without signal. Clearing the browser's data for the page removes them. It also keeps short notes for the visit, such as whether the open was counted; they go when the tab closes. Sub pages have no ads or analytics, and ask search engines not to list them.
Backup (Pro)
Backup comes with Pro once you sign in. It runs on its own when you leave Finick and when you come back, and there's a Back up now button. There's no off switch: if you don't want a backup, don't sign in. It holds your jobs, items, subs, business profile and logo, and the record of reports you've sent. It also holds a print copy of each photo, with your markup drawn in and no location data. Report PDFs stay on the phone. No other Finick user can read or change your backup.
Notifications
If you allow notifications and Sub updates is on (it is by default), Finick registers this phone for sub updates. The registration holds a random ID for Finick on this phone, the phone type and the date. Turning Sub updates off removes it, and signing out removes it from your account. A sub update shows the sub's first name, the item and the job; our cloud hosting provider and your phone's own notification service deliver it. Job reminders are set on your phone and use no server.
Crash reports
If Finick crashes or hits an error, a crash-reporting service gets a report. It holds the error, where in the app it happened, the app version and a random ID for this install. It also holds the phone's model, system version, free memory and storage, orientation, and whether it's rooted or jailbroken. Before it leaves the phone, Finick takes out names, addresses, emails, phone numbers, business details, file names and link codes. A report has no account ID and none of your jobs, items or photos.
The free plan record
The free plan is the first job and 3 items, ever, on each phone. To hold that after a reinstall, our servers keep a small record for your phone. It holds how many jobs the phone has started and items it has logged (on Pro too), when that last changed, and whether it's an iPhone or an Android phone. The record is filed under a one-way code made from an ID for your phone. The ID never leaves the phone, and the code can't be turned back into it. The record holds no name, email, account or content, and is used only for the free plan's limits. On iPhone and iPad, that ID and the count of jobs started also stay on the phone, even if you delete Finick.
Feedback
Send feedback in Settings writes a message to us for you to send from your own email app. Unless you switch it off, it attaches diagnostics: the app version and build, your phone's system and version, and recent app logs with personal details removed. Nothing is sent until you send the email.
3. Your account
You don't need an account. The first time Finick opens with signal, it gives your phone a random ID on our servers, with no name, email or password. Your sub links and notification registration are filed under it. It stays with that phone, and Delete everything removes it.
Signing in is for backup with Pro, and lets your Pro and your backup follow you to another phone. You can sign in with:
- Email and password, on iPhone, iPad and Android. Our cloud hosting provider stores and checks your password; Finick never stores it. It also sends the app's only emails to you: one to confirm your address when you create an account, and a password reset when you ask for one.
- Google, on Android only. Google confirms who you are, and your account keeps your email address, and your name and profile picture link if Google gives them.
Signing in to an account you already have turns off links sent before you signed in, and Finick tells you. When you sign out, your jobs stay on the phone and your backup stays with your account. Links you sent stay live, and you can turn them off only after you sign back in.
4. Permissions
- Camera. To photograph items and fixes.
- Photos. Finick sees only the photos you pick, for an item or your logo.
- Notifications. To tell you when a sub fixes something or takes it back, a link goes live or sits unopened, a job stalls, or you've been away. Nothing else.
- Face ID, Touch ID, fingerprint or face unlock. Only if you turn on Lock Finick, which is off by default. Your phone does the check and tells Finick only whether it passed.
On Android, Finick also uses network access, vibration and in-app purchases, and sets reminders again after the phone restarts. You can turn camera and notification access off at any time in your phone's settings, and Face ID on iPhone and iPad. Finick keeps working; only that feature stops.
5. What Finick doesn't do
- No location. Finick never asks for it: no GPS, maps or address lookup.
- No microphone. Finick never asks for it and records no audio or video.
- No photo locations. Every copy Finick makes of a photo, for a report, an export, your backup or a sub page, is made without its location or other hidden data. The original stays inside the app.
- No reading your contacts. You type each sub in.
- No ads, usage analytics or advertising IDs.
- No tracking across other apps or websites, and no profiling or automated decisions about you.
- No selling. We don't sell your personal information or share it for advertising.
- We don't look at your jobs, items, photos or subs unless you ask us to or the law requires it.
6. Payments
Finick Pro is a Monthly or Annual subscription, sold through the App Store and Google Play. The store takes your payment; we never see your card or billing details.
A subscription-management service checks whether Pro is active. It gets the store's purchase receipt and a random ID for you, never your name or email. It also tells us when your plan starts, renews or ends. We keep only a note of your plan and when it ends, to pause and resume your sub pages.
7. Who handles your data
We use service providers to run Finick. Each handles your data only on our instructions, to provide its service, and gives it the same or equal protection as this policy.
- Our cloud hosting provider: runs our servers and handles what section 2 says goes to it.
- A crash-reporting service: crash and error reports.
- A subscription-management service: checking whether Pro is active.
- Our email provider: emails you send us.
Others who receive some of your data:
- Apple and Google, as the App Store and Google Play, take your payment. Google also confirms who you are if you use Google sign-in.
- The online services that come with your phone's system deliver notifications and check that Finick is genuine.
- Anyone who has a sub link sees what that page shows.
- Authorities, only where the law requires it.
8. Where your data is held
What leaves your phone is held by our service providers, mainly in the United States. Data that leaves the UK or the EEA keeps the safeguards the law requires, such as an adequacy decision or standard contractual clauses. Clauses for data from the UK include the UK addendum. Email us for a copy.
9. Why we use your data
- To run Finick for you (sub pages, backup, sign-in, notifications, checking your plan, update checks): our contract with you.
- To keep the free plan to once per phone (the free plan record): our legitimate interest in stopping repeat use of the free plan.
- To keep Finick working and secure (crash reports, checking that Finick is genuine): our legitimate interest in a working, secure app.
- To answer you (emails and feedback): our legitimate interest in helping you.
- To meet our legal duties (disclosures the law requires): legal obligation.
- Details about other people: see Information about other people.
10. How long we keep things
- On your phone: until you use Delete everything or delete the app. When you delete an item or a job, its photos are erased from the phone once Undo has passed, and from your backup when it next runs. Its text stays, marked deleted, on the phone and in your backup until Delete everything. So do a deleted sub's name, trade, phone number and email.
- Left on your phone: Delete everything keeps the free plan's two counts, and on iPhone and iPad its ID. On iPhone and iPad, deleting Finick leaves your sign-in, the free plan's ID and its count of jobs started on that phone.
- Your account and random ID: until you use Delete everything. We don't delete them for inactivity.
- Backup: until you use Delete everything. Signing out, or Pro ending, stops new copies but erases nothing.
- Sub pages: a page stops working when you turn it off or it runs out. We erase it, with its photos and what the sub sent, a week after you turn it off or a month after it runs out. We keep only a dated note that its link was used, so it can never work again.
- Notification registration: until you turn Sub updates off, sign out or use Delete everything. If you delete Finick, it goes the next time a sub update can't reach the phone.
- Free plan record: no end date, because the free plan is once per phone. Delete everything doesn't remove it. It names no one, so we can't find it from your name or email. Email us if you want it removed, and we'll tell you what we need to find it.
- Crash reports: 90 days.
- Subscription records: the App Store or Google Play keeps your purchase under its own policy. Our subscription-management service keeps your random ID and its purchases until you ask us to delete them; email us. Our note of when your plan ends goes with Delete everything or, for a purchase made without an account, when you email us.
- Emails you send us: as long as we need them to help you.
11. Delete your account and data
In the app: Settings → Account → Delete everything. It needs a connection; with none, nothing is deleted. You type DELETE, may be asked to sign in again, and can export a copy first. It can't be undone.
It closes your account, then erases:
- On this phone: every job, item, photo, sub, report and export, your logo, drafts, reminders and settings.
- On our servers: your backup, your sub pages with their photos and what subs sent, your notification registrations, and our note of when your plan ends, for a plan bought while signed in.
Erasure on our servers starts at once, and a daily check clears anything left.
It doesn't:
- Cancel your subscription. Deleting Finick or your account doesn't cancel it. Cancel it in your App Store subscriptions (on iPhone or iPad: Settings → your name → Subscriptions) or your Google Play subscriptions.
- Erase an account you've signed out of. On a signed-out phone it erases this phone; sign in to that account first to erase it too. Links you sent from it stay live until they run out, unless you sign back in and turn them off, or email us the link.
- Remove the free plan record, the subscription service's record, our note of when a plan bought without an account ends, crash reports or emails you've sent us (section 10 says how long each is kept). Nor does it reach copies in your phone's own backup, which you manage in your phone's settings.
Deleting Finick erases nothing on our servers. Your backup and any live links stay, and the links run out on their own. Use Delete everything first.
Without the app: email [email protected] from your account's email address and ask us to delete your account. We'll erase your account and what our servers hold, as above, and confirm by email within one month. We can't reach your phone: deleting Finick clears it, except what section 10 says stays on iPhone and iPad.
12. Your rights
If you're in the UK or the EEA, you can ask to access your data, correct it, erase it, restrict how it's used, or get a portable copy. You can do two of these yourself in Settings: Export all your data, and Delete everything. For anything else, email us. We reply within one month.
Export all your data makes one ZIP: spreadsheets of your jobs, items, subs, business details, reports and links, a copy of every photo without location data, your report PDFs and your logo. You choose where it goes. It's free on every plan.
Your right to object. Where we rely on our legitimate interests (the free plan record, crash reports, checking that Finick is genuine, and answering emails), you can object at any time. Email us and we'll stop where we can, unless we have compelling grounds that override yours, or need it for a legal claim. Crash reports, the check that Finick is genuine and the free plan record can't be turned off for one phone, so for those, stopping means not using Finick.
In the US. If your state has a privacy law, such as California's, you can ask to know, correct or delete your information. We won't treat you differently for asking. We don't sell your personal information or share it for advertising, so there's nothing to opt out of.
Do Not Track. Finick doesn't track you across apps or websites and lets no one else do so. A Do Not Track signal changes nothing.
13. Information about other people
You decide what you enter about your clients, your subs and anyone in your photos, and what you send them. For that information you're the controller and we're your processor. We hold it only to run Finick for you, such as your backup and your sub pages, and use it for nothing else. The same goes for what a sub sends back through their page.
If you photograph someone who can be identified, or share their details, you need a proper reason under data protection law. Finick has no face recognition and doesn't analyse your photos.
14. Children
Finick is a tool for working contractors. It isn't meant for anyone under 18, and we don't knowingly collect information from children. If you think a child has given us information, contact us and we'll delete it.
15. Security
Your phone keeps Finick's data apart from other apps. Lock Finick, if you turn it on, asks for Face ID, Touch ID, a fingerprint or your passcode, and hides Finick in the app switcher. Everything Finick sends is encrypted in transit. Our servers let each account reach only its own data, and a sub page opens only while its link is live. Finick also checks that requests come from the genuine app. Logs and crash reports have personal details removed before they leave the phone. No system is perfectly secure.
16. Changes to this policy
If we change this policy, we'll update the date at the top. If a change matters, we'll tell you in the app before it takes effect, and post it here.
17. Contact us
Questions, requests or complaints:
UKGADGETS LTD
Registered in England and Wales, company number 11571746
Registered office: International House, 12 Constance Street, London, E16 2DQ, United Kingdom
VAT: GB307226723
[email protected]
If you're not happy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk or, in the EEA, to your country's data protection authority.